outsource customer support partner (about)

We bring outstanding back to outsource customer support for your games.

What We Do

Trusted by 600+ game developers and publishers, we setup and manage outsource customer support teams with one goal in mind – To make your players happy with their customer support and social media experience, 24×7.

Issues We Want To Solve: Yours

It could be as challenging as raising your positive customer service satisfaction ratings with a limited number of resources, or simply adding qualified team members to support your players 24×7 on a global scale. Our goal at TeamF2P Support is to help you get the most cost-effective solutions when you outsource customer service for your games.

We know it’s difficult to focus on customer service alone when you have a small team who needs to handle at least  300 support tickets daily. More so in providing a speedy resolution to more than 2,000 support tickets a day even with a couple of community managers working on your end. That’s why our goal is to structure and improve your customer service operations in the most organized and efficient way possible.

Our Mission

In a social media driven world where one dissatisfied player review can turn into hundreds of doubting players, we’ve made it our mission to prevent the loss of your source of revenue by providing high performing customer service teams who can manage your community — so you can focus more on what you love doing: making games.

Staying true to our commitment of becoming the best outsource customer service partner for your gaming business, we make sure that no query goes unanswered, and no problem remains unsolved for the players –your fans and supporters– whom you love the most.

Behind adish International: Adish Co. Ltd

With offices all over Japan and the Philippines, Adish Co. Ltd is a customer support and social media company outsource partner focused on improving the quality of connections online between our clients and their customers.

If you’re interested in working with us, please feel free to drop us a line at biz@teamf2psupport.com, or connect with us @teamf2psupport, Facebook and G+.

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